Refund Policy

At Metanail Complex, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund process subject to the terms outlined below. Please read carefully to understand your rights and our conditions.

1. Refund Eligibility

To qualify for a refund, the following conditions must be met:

• The refund request must be made within 30 days of the purchase date.
• The product must be returned in its original packaging (if applicable).
• Only products purchased directly from our website are eligible for refunds.
• Shipping costs are non-refundable.

2. How to Request a Refund

To initiate a refund, follow these steps:

• Contact our customer support team at support@metanailcomplex.com or call us at +1 123-456-7890.
• Provide your order number and proof of purchase.
• Describe the reason for your refund request.

3. Processing Time

Refund requests will be reviewed within 5-7 business days of receipt. Once approved, the refund will be processed back to your original payment method. Depending on your bank or payment provider, it may take 5-10 business days for the refund to appear in your account.

4. Exclusions

The following items are not eligible for refunds:

• Products purchased through third-party retailers.
• Damaged or opened products that are not returned in their original condition.
• Promotional or discounted items (unless required by law).

5. Contact Us

If you have any questions about this Refund Policy or need further assistance, please contact us at:
Email: support@metanailcomplex.com
Phone: +1 123-456-7890